Privacy Policy

At You First Tours, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website or book a tour with us.

1. Information We Collect

When you inquire about or book a tour, we may collect the following personal information:

• Name, email address, phone number, and WhatsApp contact.
• Nationality, date of birth, and passport details (required for booking certain hotels or domestic flights).
• Travel preferences, dietary requirements, and specific health/medical conditions relevant to your travel arrangements.

2. How We Use Your Information

The information we collect is used strictly for the purpose of providing you with exceptional travel services. This includes:

• Communicating with you regarding your tour inquiry.
• Booking hotels, safari jeeps, train tickets, and other travel-related services on your behalf.
• Ensuring your safety, dietary needs, and comfort during your holiday in Sri Lanka.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We only share necessary details with trusted third-party service providers (such as hotels, activity operators, and airlines) exclusively for the purpose of fulfilling your booking requests.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

5. Cookies

Our website may use "cookies" to enhance user experience. You can choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly.

6. Your Rights

You have the right to request access to the personal data we hold about you. You may also request that we correct or delete any inaccurate or unnecessary data. To exercise these rights, please contact us at info@youfirsttours.com.

Last Updated: October 2026