Frequently Asked Questions

Booking is easy! You can browse our standard Tour Packages and click the "Inquire Now" button, or use our "Tailor-Made Tour" form to submit your specific requirements. Once we receive your inquiry, our local experts will contact you within 24 hours to discuss the itinerary, adjust it to your preferences, and provide a final quote.

Absolutely. 100% of our tours can be customized. We believe in providing personalized experiences. If you want to spend more days on the beach, add a wildlife safari, or upgrade your hotel choices to luxury boutique villas, simply let us know, and we will adjust the itinerary accordingly.

Yes, most nationalities require an Electronic Travel Authorization (ETA) to enter Sri Lanka. You can easily apply for this online through the official government portal before your arrival. The process usually takes a few hours to a couple of days.

Our standard packages usually include private air-conditioned transportation, an English-speaking chauffeur-guide, hotel accommodations with breakfast, and airport transfers. Entrance tickets to attractions (like Sigiriya or Yala Safari) can either be included in the final price or paid directly by you at the counter, depending on your preference.

Sri Lanka is a year-round destination! The best time to visit the South and West coasts (Galle, Bentota) and the Hill Country is from December to April. If you are planning to visit the East coast (Trincomalee, Arugam Bay), the best weather is from May to September.

Light, breathable cotton or linen clothing is perfect for Sri Lanka's tropical climate. However, if you are visiting the Hill Country (Nuwara Eliya, Ella), you will need a light jacket or sweater as temperatures can drop significantly at night. When visiting temples, both men and women must wear clothes that cover their shoulders and knees.

We use a modern fleet of fully air-conditioned, well-maintained vehicles. For couples or solo travelers, we use comfortable sedans (Cars). For families or small groups (3-6 people), we use spacious Mini Vans. For larger groups, we provide luxury Mini Buses or large Coaches.

Yes, Sri Lanka is generally a very safe destination for tourists, including solo female travelers and families. The locals are incredibly hospitable and friendly. Having a private chauffeur-guide from You First Tours adds an extra layer of security, as they will be with you throughout your journey to ensure you are comfortable and safe.

Yes, all our chauffeur-guides are fluent in English. They are highly experienced, certified by the Sri Lanka Tourist Board, and possess extensive knowledge about the island's history, culture, and wildlife.

The local currency is the Sri Lankan Rupee (LKR). While major hotels and large restaurants accept USD, EUR, and credit cards (Visa/Mastercard), it is highly recommended to carry LKR for small purchases, street food, and tipping.

Yes, ATMs are available in almost every town and city across the island. You can easily withdraw Sri Lankan Rupees using your international debit or credit card.

Tipping is customary in Sri Lanka for good service. A 10% service charge is usually added to restaurant and hotel bills, but a small additional tip is appreciated. It is also standard practice to tip your chauffeur-guide at the end of your tour if you are happy with their service.